Support

1、 Log in to the official website and click on the personal account in the upper right corner -> Personal Center -> Identity.
2、First, perform identity authentication Lv.1:

  2.1、choose nationality;

  2.2、Enter your ID information (name, ID number or passport number);

  2.3、 Submit for authentication

3、After completing the identity authentication Lv.1, perform identity authentication LV.2:

  3.1、Verify ID information first;

  3.2、Then verify your facial recognition info